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My identity couldn't be verified to view my credit score. What now?
My identity couldn't be verified to view my credit score. What now?
Jeff D avatar
Written by Jeff D
Updated over a week ago

In order to view your credit score, our credit partner needs to ensure you are who you say you are. There are a few reasons why our credit partner couldn't verify your identity.

What to do

Try submitting the form again, while double checking that all information is correct. This means your legal name, birthday, last 4 of SSN, and address. In addition, take time to answer the verification questions as accurately as possible.

If this doesn't work, please reach out to support@gravy.co and we'll be happy to assist 😎

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